Question 1

What is BuildInMinutes?

Accepted Answer

BuildInMinutes is a modern, reliable e-commerce website builder that enables entrepreneurs, retail merchants, and creators to create, launch, and operate independent online storefronts without coding or technical design skills.

Question 2

How quickly can I set up my online store?

Accepted Answer

You can launch your store in under 15 minutes. Pick your store name, select one of our 5 pre-built starter themes, add your first products, and activate your store for just ₹9.

Question 3

Do I need coding or web development experience?

Accepted Answer

No coding or design experience is required. The entire storefront customization, inventory management, order processing, and payment setup is managed through an intuitive merchant dashboard.

Question 4

Can I sell on mobile devices?

Accepted Answer

Yes. Every BuildInMinutes storefront is 100% mobile-responsive and optimized for mobile shoppers on WhatsApp, Instagram, and web browsers.

Question 5

How does the ₹9 introductory launch offer work?

Accepted Answer

Eligible new merchants pay just ₹9 for their entire first 30 days of service. You receive complete access to all platform features: custom themes, unlimited products, checkout, inventory ledger, and payments. After 30 days, your subscription renews automatically at the standard rate of ₹199 per month.

Question 6

Does BuildInMinutes take a percentage commission from my sales?

Accepted Answer

No. BuildInMinutes charges zero (0%) platform transaction commission on your sales. You keep 100% of your earnings minus standard third-party payment gateway processing fees (such as Razorpay’s standard 2%).

Question 7

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time with 1 click directly inside your Merchant Dashboard under Subscription Settings. There are no lock-in contracts or penalty fees.

Question 8

What payment methods can I use to pay for my subscription?

Accepted Answer

Subscription payments and recurring mandates are processed securely via Razorpay Autopay using UPI Mandate, Credit Cards, Debit Cards, and Net Banking.

Question 9

How do I receive payments from my customers?

Accepted Answer

You have two flexible payment options: (1) Turn on Cash on Delivery (COD) for zero setup friction, or (2) Connect your own Razorpay Merchant Account by adding your Key ID and Key Secret to accept UPI (Google Pay, PhonePe, Paytm), Cards, and Net Banking directly into your bank account.

Question 10

Where do customer payments go?

Accepted Answer

All customer payments via Razorpay go directly into your own merchant bank account according to your standard Razorpay settlement schedule. BuildInMinutes does not hold or delay your customer funds.

Question 11

Is checkout secure for my customers?

Accepted Answer

Yes. All checkout sessions use server-side payment verification, 256-bit SSL encryption, and cryptographic signature matching to prevent transaction tampering or fraudulent orders.

Question 12

Do I get a free store domain?

Accepted Answer

Yes. Every merchant automatically receives a free, fast subdomain (e.g. yourbrand.buildinminutes.store) that is ready to use immediately.

Question 13

Can I connect my own custom domain (e.g. www.mybrand.com)?

Accepted Answer

Yes! You can link any custom domain purchased from GoDaddy, Namecheap, Hostinger, or Google Domains. Simply configure a DNS CNAME record pointing to our edge network, and our system automatically handles SSL certificate provisioning.

Question 14

Can I customize the design and colors of my store?

Accepted Answer

Yes. Our starter themes allow you to upload your logo, configure custom brand primary colors, upload hero promo banners, and arrange storefront sections.

Frequently Asked Questions

Getting Started & Launch

Pricing & Subscriptions

Payments & Order Processing

Domains & Branding

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